You can request all of this information in different formats, such as large print, Braille or in a different language. Visit the contact us page for ways of getting in touch to request these.
Help with downloading
All documents are either in Word of PDF format.
To open PDF files you will need to have Adobe Reader on your PC - click on the icon to download this software free of charge from Adobe's official web site or visit the Adobe Reader support centre if you are experiencing problems.
To open Word files you can use Word Viewer - click on the icon to download this free of charge from Microsoft Office's official web site or visit the help and support page for Word if you are having difficulties. You can also download a compatibility pack for 2007 file formats.
This is a list of the policies and procedures relating to all departments of the association, which we have available in booklet format:
Advice on Completing the Application Form
Why Work For People First
Short History of People First
Job Description - Community Support Worker
Person Specification - Community Support Worker
Application Form
Equal Opportunities Form
Policies and procedures
This is a list of the policies and procedures relating to all departments of the association, which we have available in booklet format:
Suggestions, Compliments and Complaints
Customer Service Standards
Equality and Diversity
Confidentiality and Data Protection
Accessibility Leaflet
Anti-social Behaviour Statement
Please contact us if you want to find out about something which is not in the list.
Watch this space for People First's 2008 annual report which will be published later on in the year.
Our most recent Annual Report and The Power of 10 Booklet celebrated the association's 10 year anniversary from registration with the Housing Corporation. This and all other Annual Reports the association has produced are available in pdf format for download here:
2006 see also the Power of 10 booklet
2004
2002
2000
1998
Tenant newsletters
Summer 2009
Spring 2009
Winter 2008
Autumn 2008
Please contact us if you would like to receive earlier newsletters.
Community Support downloads
Here we have compiled project leaflets, recent service user newsletters, forms that you can use to refer people to our community support service or to provide us with feedback and the information given to new service users in their Welcome Packs.
Project leaflets
These leaflets provide more information on individual community support projects.
Manchester Mental Health Project
Irish Project (Manchester)
Early Intervention / Dementia Project (Manchester)
Vale Royal Young People Project
Rochdale Asian Women's Project
Rochdale leaflet (Urdu)
Rochdale leaflet (Bangla)
Service user newsletters
The following newsletters are prepared by our community support staff for their service users:
|
July 2009 April 2009 December 2008 September 2008 |
July 2009 March 2009 December 2008 October 2008 |
April 2009 January 2009 October 2008 July 2008 |
July 2009 April 2009 January 2009 October 2008 |
Referral forms
If you want to apply to be supported on one of our community support projects you need to complete and return one of these forms to the relevant office:
Manchester Mental Health and Irish projects
Early Intervention services
Vale Royal services
Tameside services
Rochdale services
Feedback forms
We welcome your feedback about our supported services - please give it to us by completing and returning one of these forms:
Suggestions, Compliments and Complaints - use this form to feedback to us about any aspect of the community support service or any other area of our work
Stakeholder Questionnaire - for anyone who has dealt with People First, such as partner organisations.
Service User Exit Questionnaire - for people we have supported once they leave the service.
Welcome pack
This is the information our service users receive when they start being supported by People First.
Community Support Service information:
Aims and Objectives of the Community Support Services
Service Standards for the Community Support Services
Getting Involved leaflet for service users
Protecting Vulnerable Adults
Association-wide information:
Confidentiality and Data Protection
Equality and Diversity
Suggestions, Compliments and Complaints
Astraline Information (emergency out of hours service)
Accessibility Leaflet
Project specific information:
BME Community Groups in Manchester
Irish Community Groups in Manchester
Tameside joint tenancy support leaflet
